Customer Support

Getting Support

Whether you are experiencing a fault or just need some friendly advice, our support team is always just a phone call or email away.

The lines for support are open between regular office hours from Monday to Friday including bank holidays, except Christmas Day and New Year’s Day.

Our support team can be accessed outside of pre-set hours if needed by your business. Simply speak to us about your requirements and we will be able to put additional support for your business in place.


To request support over the phone, please call 0345 340 4020 and you will be passed through to a member of our friendly support team.


Alternatively, you can log a support request using the form found on our website. Once you have completed the request form, it will be emailed to our support team, who will then get back to you with follow-up action.

How To Reach Us